Refund and Returns Policy

Shipping & Returns

Shipping & Returns

We aim to deliver quality — not just in our products, but in your entire experience with us.

Shipping

  • Orders are processed within 1–2 working days
  • Delivery time: 3–5 business days
  • Carefully packed to protect the leather’s finish and structure
  • Tracking details shared once dispatched

Returns & Exchanges

  • Exchange requests must be made within 7 days of delivery
  • Product must be unused and in original packaging
  • Slight color variation may occur due to lighting and screen differences
  • Customized or altered items are non-returnable
Your satisfaction matters.
If there’s ever an issue with your order, our support team will ensure it’s handled professionally and promptly.

Need help?

Contact us for questions related to refunds and returns.

Contact Support

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